Booking Information

Circus-1 Auditoriumwith-audiencepit-seats

How to book

Online: book on our website

By telephone: call our Box Office team on 020 8279 1080

In person: come in and book your tickets at the Box Office during our opening hours

We don’t charge booking or payment fees however you choose to book or pay. You’ll just pay for the cost of your tickets.

Discounts and savings

Please check the "Ways to Save" tab on the event page for up-to-date and show-specific offer information.


Where available we offer concessions to students, over 60s, and those on Income Support. Proof of eligibility is required at point of ticket collection.

Newham Resident Saver

To support our local community we offer Newham residents concession price tickets to selected events. Your discount will be applied automatically over the phone, and online you just need to log into your account to see your saving.

Friends and Family Saver

Bring friends and family along to our family shows, and when you book for a group of four, pay the concession price for tickets. This offer is only applied to the following ticket combinations: 2 adult tickets + 2 child tickets; 1 adult ticket + 3 child tickets; 3 adult tickets + 1 child ticket.

Family Multi-show Saver

If you purchase tickets to two or more shows from our family programme in the same transaction you’ll pay the concession ticket price.

Age guidance

We include age guidance and restrictions on show listings. Under 16s must be accompanied. Where the performance has an 18+ restriction, identification may be required.

Babes in arms

Babies under 12 months are welcome to our family performances and generally do not require a ticket, but will not be allocated a seat. We ask that you use your discretion if your child becomes restless or distressed and leave the performance if necessary.

Collecting tickets

You can collect your tickets from our Box Office in advance or on the day of the performance. We recommend arriving at least 30 minutes before the start time of the performance.


Wherever possible we will try to accommodate late arrivals, either shortly after a performance has started or at a suitable interval point. However we cannot guarantee entry and reserve the right not to admit latecomers.

Refunds and exchanges

We are unable to offer refunds or exchanges once tickets have been purchased, please check your booking details before confirming your order.

This information applies to shows programmed by Stratford Circus Arts Centre. Companies that hire our spaces may operate differently.

All tickets are sold subject to our standard terms and conditions of sale.